AI strategy & discovery
We identify valuable, feasible use cases and shape them into a prioritised roadmap with clear measures of success.
Full-service AI agency · Switzerland
AI built for the real world.
We turn ambitious AI ideas into useful, secure products—combining strategy, design, engineering and adoption through one accountable partner.
Swiss by designLocal context, multilingual delivery
End to endStrategy through production
Human centredAdoption designed into the product
One partner. The full system.
From strategic question to working AI.
The hard part is rarely the model. It is choosing the right problem, connecting the right data, earning user trust and operating the system safely. We design all four together.
Full-service capability
Everything needed to move from possibility to performance.
Senior expertise across the full AI product lifecycle. Start with a focused sprint or bring us in as your long-term delivery partner.
Custom AI products & agents
We design and engineer production-grade copilots, agentic systems and AI-native customer experiences.
Automation & integration
We connect models to the tools, workflows and APIs your business already depends on.
Data, RAG & knowledge
We make trusted organisational knowledge usable through retrieval, search and governed data pipelines.
AI product design
We create calm, legible interfaces that help people understand, control and trust intelligent systems.
Governance & enablement
We establish guardrails, evaluation and operating practices so AI can scale responsibly after launch.
What we build
Useful systems, not innovation theatre.
Purpose-built AI products grounded in real workflows, real constraints and measurable business value.
Agentic systems
Enterprise copilots
AI-native products
Knowledge intelligence
Designed around outcomes
Where AI becomes operational advantage.
We focus on the high-friction work where better context, faster synthesis and intelligent automation create lasting value.
Customer experience
Service copilots that resolve faster without losing the human tone or escalation path.
Knowledge operations
Secure assistants that make policies, research and internal expertise easier to find and apply.
Core workflows
Agentic automation for repetitive, multi-step work—with controls where judgement still matters.
The ChatSwiss approach
Small enough to move. Rigorous enough to scale.
Every engagement reduces uncertainty in stages. You see working evidence early, retain decision control and invest further only when the value is clear.
Frame the opportunity
We align on the user, workflow, data, constraints and commercial outcome—before choosing technology.
Prototype the value
A focused prototype tests the riskiest assumptions with real users and representative information.
Engineer the system
We build the product, integrations, evaluations and operational controls as one coherent system.
Launch and improve
We ship safely, measure real use and evolve the system as models, needs and evidence change.
George
Raymond-Alshoufi Founder of AI Workshop Switzerland
Raymond-Alshoufi Founder of AI Workshop Switzerland
Founder-led
Technical depth. Business judgement. Human adoption.
ChatSwiss is led by George Raymond-Alshoufi, an AI consultant and software product builder with more than a decade across engineering, startups and business innovation. Through AI Workshop Switzerland, he has helped Swiss organisations turn AI from abstract potential into practical working methods.
MSc · HEC ParisPGCert Computer ScienceMIT Sloan · AI StrategyICF Certified CoachPSPO II
Built from practice
Software engineering and web product delivery since 2012, from concept through production.
Validated in Switzerland
Selected for the Swiss Innovation Challenge 2026 with AI Workshop Switzerland.
Adoption is part of delivery
Coaching and facilitation expertise ensures the system works for the people expected to use it.
Clear answers
Before we start.
What does a full-service AI agency do?
We cover the complete path from opportunity discovery and product strategy to UX, engineering, integration, governance, launch and ongoing improvement. You do not need to coordinate separate strategy, design and development suppliers.
Can you work with our existing systems and specialists?
Yes. We design around your current technology, data, security requirements and internal capabilities. We can lead delivery, collaborate with your specialists or provide senior expertise where it creates the most leverage.
Do we need a defined AI use case before contacting you?
No. Many strong engagements begin with a business problem rather than a technology brief. A discovery sprint can identify and prioritise use cases based on value, feasibility, risk and readiness.
How do you handle data privacy and AI risk?
Privacy, permissions, source quality, evaluation, human oversight and failure modes are designed in from the start. For Swiss organisations, we account for the Swiss FADP and, where applicable, GDPR and sector requirements.
Which models and platforms do you use?
We are model-agnostic. The architecture may use OpenAI, Anthropic, Google, Microsoft or open models depending on quality, privacy, latency, cost and portability requirements.
Can you deliver in French and German?
Yes. Strategy, workshops and product delivery are available in English, French and Swiss-standard German. Multilingual product experiences can be designed and evaluated as part of the scope.
Make AI useful.
Tell us where your organisation is stuck or where you see an opening. We will help you define the clearest next move.
Start the conversation